Southern USA Facility

A customer was experiencing issues with belt support and spillage, leading to frequent replacement of wear components in the load zone. To address this, Martin installed External Wear Liners, Martin® Tracker™ Reversing Tracker, and proper belt support. These upgrades helped control spillage and significantly reduced premature belt wear. 

Elevated Area Carryback Solution

This customer was experiencing significant carryback in an elevated area that had been neglected due to the difficulty and safety risks involved in accessing it for cleanup. To address the issue, a Martin® SQC2S™ Secondary Cleaner was installed. The results were outstanding carryback was effectively eliminated, improving both safety and operational efficiency. 

western usa

This customer was facing persistent issues with load zone leakage, which also contributed to a dust problem flagged by MSHA. To resolve this, a 40-foot modular replacement load zone was installed, featuring stilling and settling zones for better material control. Since the installation, the facility no longer experiences daily issues with burying the return side of the belt. 

Snub Pulley Carryback Solution

The customer was experiencing persistent carryback issues on a snub pulley. To resolve this, a QC1+™ Cleaner HD Max was installed, along with access doors to allow for safe and easy servicing. The results were so successful that the customer now plans to upgrade all their belts with similar modifications. 

Transfer Point Spillage Solution – USA

This warehouse was experiencing severe spillage at a transfer point, which also contributed to dust issues. To address the problem, we implemented a modular transfer point kit to effectively contain material and reduce dust emissions. New belt support was also added to ensure proper sealing. The customer was amazed by the results and the immediate improvement in cleanliness and efficiency. 

Catastrophic Load Zone Failure Solution

A cement company in Colorado was experiencing catastrophic sealing failure throughout their load zone, which included two drop zones. The entire system had become encased in cement, causing the return side of the belt to ride on fugitive material. Severe mistracking occurred due to the lower tracker being completely encased in hardened material and rendered inoperable.  

To address these issues, we implemented a comprehensive solution that included 21 sets of Trac-Mount® Idler: 11 impact rollers distributed across the two drop zones, and 10 steel roller frames—including a new transition roller—to provide full belt support throughout the load zone and maintain effective sealing. A new Martin® Tracker™ was also installed to restore proper belt alignment. 

Abrasive Material Carryback Solution in Europe

A customer transporting abrasive materials was experiencing persistent carryback issues. Due to limited space, Martin technicians recommended the CleanScrape® Primary Cleaner along with the highly effective SQC2™ Secondary Cleaner. This large-scale project involved the installation of 30 primary cleaners and 5 secondary cleaners. As a result, the amount of manual cleaning and unplanned downtime was significantly reduced, greatly improving operational efficiency. 

Dribble Chute Upgrade Eliminates Downtime and Safety Risks

A chrome processing plant in South Africa was experiencing frequent blockages that caused unplanned downtime and posed a safety hazard for workers. To resolve the issue, Martin recommended the Martin® Vibrating Dribble Chute, which features an electric vibrator and a flow-adhesion plastic liner to prevent material buildup and clogging. The result was the complete elimination of unplanned stoppages and associated production losses. 

Woodfibre Spillage Control at Biomass Plant

South Africa was experiencing significant Woodfibre spillage, which posed safety risks to employees and resulted in material loss. After evaluating the situation, the engineer recommended the Martin® Chevron Cleaner as the optimal solution. The installation led to a substantial reduction in spillage and cleanup requirements, resulting in enhanced operational efficiency. 

Environmental and Safety Upgrades at Aggregate and Precast Concrete Plant

An aggregate and precast concrete plant in Italy was required to implement environmental improvements to reduce dust, emissions, and material spillage. To meet these requirements, technicians installed Martin® QC1™ Cleaner HD Primary and Martin® SQC2™ Secondary Cleaners across multiple conveyor belts, utilizing various urethane blade types tailored to specific application demands. 

To enhance monitoring on hard-to-access conveyors, the N2® Remote Monitoring System was installed at five locations. Additionally, several transfer points were upgraded to better control dust emissions, and conveyor guards were added to allow for easier inspection—improving both worker safety and environmental compliance. 

As a result, the facility not only achieved better safety and environmental performance but also experienced improved uptime and maintenance efficiency. 

Carryback and Downtime Solution at UK Energy from Waste Plant  

A UK energy-from-waste plant was experiencing significant carryback and buildup from highly abrasive materials, leading to unscheduled downtime. To address the issue, Martin® QC1® Pit Viper Primary Cleaners and SQC2™ Secondary Belt Cleaners were installed to ensure optimized cleaning performance. The solution resulted in a dramatic reduction in carryback and improved operational reliability. 

Material Spillage Control

At a large mining plant in Peru, a critical issue arose on a major conveyor belt due to excessive spillage and material loss. To resolve the problem, the Martin® Skirting System was installed—featuring standard skirting on one side and MHD fixed skirting on the opposite side. This solution led to a significant reduction in material spillage, resulting in less cleanup time and reduced downtime. 

Moisture-Related Spillage Solution

At a material processing plant in Peru, high moisture content contributed to persistent spillage at a transfer point, despite the use of cleaning products. The issue required workers to manually clean a hard-to-reach area, posing safety and efficiency concerns. To resolve this, a Martin® DT2S Reversing Secondary Cleaner was installed directly in the chute. The result was a significant reduction in material spillage and a more than 40% decrease in cleanup time. 

Immediate results with V-Plow XHD

At an operation in Peru, the implementation of a Martin® V-Plow XHD delivered immediate results in addressing material handling challenges. The system applies firm yet flexible pressure, ensuring effective cleaning while remaining compliant with CEMA standards. Additionally, the design allows for fast and safe maintenance, enhancing both operational efficiency and worker safety. 

Autonomous Cleaning Solution at Seaport in Peru

In a unique application at a seaport in Peru, a customer was facing significant material carryback, which led to environmental pollution due to wind dispersal. To address the issue, two Martin® QC1™ HD Pneumatic Primary Cleaners were installed, complemented by a specialized Brush Cleaner as a secondary solution. These pneumatic cleaners proved highly effective, as they maintain constant tension autonomously without requiring manual adjustment. This not only ensured consistent cleaning performance but also significantly reduced the need for human intervention in maintenance. The result was improved efficiency, enhanced environmental compliance, and safer working conditions. 

Impact Bed Upgrade Improves Wear Life at Colombian Paper Plant 

At a paper plant in Colombia, the customer was facing ongoing issues with impact beds, requiring bar replacements every 30 days due to excessive wear. To resolve this, ten Martin® UHMW Impact Beds were installed, replacing the previous 30 units. This upgrade resulted in a significantly improved wear life of 90 days. The enhanced durability and quality of the product have led to a highly satisfied customer. 

Material Carryback Solution  

A mining customer was experiencing excessive material carryback. Over a period of just seven days, 4,350 kg of material accumulated, reaching a height of 1.5 meters. To address this issue, a cleaning system was installed consisting of the SHD 600 mechanical primary cleaner, the QC1 XHD pneumatic cleaner, and two DT2H XHD pneumatic secondary cleaners. This solution was designed to ensure effective cleaning, reduce material buildup, and optimize operational stability. As a result, material waste was reduced from 206,400 tons per year to just 360 kg per year, and maintenance time was cut by 100 hours annually. 

Solution in Wood Chip Facility

A wood chip handling process in South America was experiencing issues with carryback, unplanned stoppages, and airborne dust. After a thorough diagnosis, we began by installing the Martin® CleanScrape® Pre-Cleaner, ensuring proper positioning and optimal working angle. 

Following the installation, the results were remarkable, with significant improvements in system cleanliness, reduced downtime, and enhanced air quality. 

Conveyor Belt Wear

An iron ore mining operation was facing excessive conveyor belt wear and chute damage. To resolve these issues, a system was installed featuring the Martin® EcoSafe™ Cleaner, which enables quick, safe blade changes—eliminating the need for hammers. The system also includes a pneumatic tensioner that maintains consistent, optimal pressure on the cleaner. 

This solution significantly extended the conveyor belt’s lifespan, improved operational efficiency, and ensured reliable cleaning performance. 

Total Solution for Cement Plant

A cement operation was experiencing fugitive material buildup at a load point and required a total solution. The implemented system included SQC2S™ Secondary Scrapers Guide Chutes with skirting, Self-Adjusting Skirting, Trac-Mount™ Impact Cradle, Slider Cradle, and Diagonal Cleaners. This comprehensive setup effectively eliminated material buildup, improved belt stability and alignment, and enhanced overall system performance. 

Conveyor Guards in Mexico Clay Laminate Industry

A fatal accident occurred at a facility due to exposed pulleys and maintenance performed while the conveyor belt was running, highlighting ongoing risks to workers. To mitigate these hazards, tail pulley guards were installed, providing a physical barrier between personnel and the pulley. This significantly reduced the risk of entanglement and related accidents, creating a safer working environment. 

Ensuring ATEX Compliance at a Biomass Fuel Plant in France 

A biomass fuel plant in France faced a critical challenge in ensuring its conveyor systems complied with the EU’s ATEX safety regulations, due to concerns over potential dust explosions. After a thorough assessment, a belt cleaning system was installed, featuring the Martin® QC1™ HD Primary Cleaner and the SQC2S™ Secondary Belt Cleaner. This solution significantly improved material control and system performance. 

Additionally, the integration of sealing systems and transfer point products further reduced dust generation, enhancing safety and compliance with ATEX standards. 

Improving Material Flow and Worker Safety

A European battery chemicals manufacturer was experiencing significant material flow issues during truck unloading. Workers had to manually loosen the material using hammers, leading to production delays and posing serious safety hazards. To address the challenge, Martin Engineering experts visited the site and recommended installing Martin® Hurricane Air Cannons to improve material flow and prevent blockages. These air cannons feature a positive-acting valve, allowing the control solenoid to be placed up to 200 feet (60 meters) away— keeping workers safely distanced from operational areas. 

Reducing Maintenance Downtime at a Cement Plant in Mexico 

At a cement plant in Mexico, radiant heat was damaging the solenoid valves in a feed system, resulting in four hours of maintenance per week. To resolve this issue, the solenoid valves were relocated to a cooler area, significantly reducing heat exposure. The results were maintenance time decreased from 4 hours to 1.5 hours per week; Zero valve replacements required after relocation; Improved system reliability and reduced downtime.

Solving Plugged Chutes at a Limestone Quarry 

A limestone quarry was experiencing plugged chutes, which were causing damage to other conveyor accessories. After a demonstration of Martin® Air Cannons, the customer immediately purchased a 35-liter Hurricane Air Cannon with an X Stand, paired with a Smart Series Nozzle. This application achieved the buildup issue was effectively resolved; material flow improved significantly; the customer was impressed with the performance and plans to continue upgrading other headboxes. 

Enhancing Safety and Material Flow at a Pellet Plant 

A Product Manager who had previously been injured experienced firsthand the dangers of operating near a furnace horizontal transfer pipe. In response, Martin Engineering’s air cannon specialists provided a creative and effective solution. Four Hurricane Air Cannons equipped with Smart Series Nozzles were installed near the problematic area. This setup eliminated the need for shutdowns to clear plugged pipes, significantly improving material flow and enhancing worker safety. 

Resolving Material Flow Issues in Corn and Soybean Bins 

A customer in the Midwest was experiencing material flow issues in two bins containing corn and soybeans. To address the problem, we recommended installing four 2-inch Tornado Air Cannons in a corkscrew pattern, firing sequentially—starting with the cannon closest to the discharge point and then activating each successive cannon upward—to effectively dislodge the material. Because the cone walls were thin, the 2-inch Tornado Air Cannons were installed with extended blow pipes to support the weight of the cannons and ensure a safe, stable installation. 

TYPHOON AIR CANNONS DISLODGE STUBBORN COAL BUILDUP

An Indian steel plant was experiencing severe blockages in a Y-shaped bunker. To resolve the issue, Martin Engineering proposed installing Martin® 150-liter Typhoon Air Cannons. With their high-volume air blasts, these cannons could dislodge stubborn coal buildups. 

Sustainability and Efficiency Gains at a Cement Facility in Portugal 

A cement facility in Portugal, committed to sustainability, was exploring ways to revamp its existing preheating tower to optimize material flow and enhance production efficiency. Martin Engineering provided a customized solution by installing sixty-seven Martin® Hurricane Air Cannons of various sizes, strategically placed according to the plant’s design and paired with SMART™ Series High-Performance Nozzles. The results included significant reduction in material buildup, reduced downtime  and enhanced employee safety. 

Resolving Fly Ash Hopper Blockages at a Cement Plant in India 

A cement plant in India was experiencing material blockages in two fly ash hoppers due to high moisture levels. Previous solutions, including vibrators and manual hammering, led to abrupt discharges and posed serious safety risks. To address the issue, four 70-liter Martin® Typhoon Air Cannons equipped with 90-degree fan jet nozzles were installed on each hopper which resolved the bridging issues in the hopper. 

Improving Material Flow and Reducing Blockages at a Port in Brazil  

A company was facing cohesive material buildup on the walls of transfer chutes, causing frequent blockages and interrupting the flow of up to 20,000 tons per hour. After a technical assessment, six 70-liter Martin® Hurricane Air Cannons were strategically installed at critical accumulation points, along with a pneumatic panel for pressure control and air distribution, and an automated firing sequencer to ensure synchronization, efficiency, and reduced manual intervention.

Improving Air Cannon Performance at a Cement Facility in Peru 

At a cement facility in Peru, nozzle issues were causing air cannons to misfire or fail to fire correctly, leading to operational inefficiencies. To resolve this, SMART™ Nozzles—with their Y-shaped assembly—were installed, allowing easy access for maintenance without the need to remove the air cannon. These nozzles ensured continuous material flow, and the installation was a success—significantly reducing downtime and simplifying replacement, which in turn enhanced operational efficiency.  

Kiln Cleaning Optimization at a Cement Facility 

A cement facility was experiencing significant cleaning challenges in the kiln, leading to operational inefficiencies. To address this, Martin® Air Cannons were installed for internal cleaning, delivering air discharge directly into the preheater through SMART™ Series Nozzles. These nozzles are designed to withstand high temperatures and ensure operator safety. The versatile Y-shaped design of the SMART™ Nozzles allows for easy inspections at any time, reducing downtime and minimizing maintenance costs. 

Automated Hopper Cleaning Solution for a Mining Company 

A mining company was experiencing blockages in its hoppers due to sticky material with 5% humidity. To address the issue, Martin Engineering installed 24 Hurricane Air Cannons, following strict safety and installation procedures. All cannons were automated using PLC panels, enabling sequential firing to keep the hoppers clear of material buildup with minimal human intervention. The strategic installation and automation ensured consistent material flow, reduced downtime, and minimized the need for manual inspections—significantly improving worker safety and operational efficiency. 

Enhancing Additive Flow with Synchronized Air Cannons 

After analyzing the variables contributing to material blockages, critical points were identified that were limiting the flow of additives. To resolve the issue, 150-liter Martin® Hurricane Air Cannons were installed and synchronized with six solenoid valves to ensure precise and effective firing. 

Material Build Up at Kiln Head 

A cement plant was experiencing significant material buildup at the kiln head. To resolve the issue, SMART™ Nozzles and Martin® Hurricane Air Cannons were installed in the kiln head, located above the cooler. This solution enabled continuous removal of deposits, eliminating the need for frequent manual interventions and creating a safer working environment for operators. 

Solving Moisture-Related Blockages In Western Australia

An iron ore processing plant in Western Australia faced frequent blockages due to high moisture levels in the material. Following an onsite survey, the facility installed 70-liter Martin® Hurricane Air Cannons to address the buildup in screen underpan chutes. The solution proved highly effective eliminating material buildup, minimizing maintenance needs, and significantly reducing personnel exposure to hazards. As a result, the plant saved approximately 150 hours annually in operational downtime, translating to an increase of 540,000 tons in yearly throughput.  

Improving Dumping Efficiency at a Chrome Mine in South Africa 

A chrome mine in South Africa was facing persistent and costly challenges with its dump trucks, which were used to transport sticky and abrasive chromite. Due to the material’s nature, it often remained in the truck bed, resulting in incomplete dumping, reduced operational efficiency, and increased costs from undelivered material and excessive wear on bin liners. To address the issue, a 24V Cougar® DC Truck Vibrator was installed as a test solution. Its economical and rugged design provided powerful vibration that energized the load, breaking friction between particles and allowing for more thorough unloading. 

Resolving Fine Material Spillage at a Mineral Coal Extraction Operation 

A mineral coal extraction operation, handling material with a density of 0.8 g/cm³ and relative humidity between 10%–20%, was facing challenges due to spillage of fine material. The system included a 36” wide conveyor belt operating at variable speeds (3.2 m/s) with a capacity of 750 Tm/h. To address the issue, a Martin® MMS36-440 electric vibrator paired with a UHMW plate for fine material reception was installed. This solution effectively eliminated fine material spillage, resulting in cleaner operations and improved system reliability. The customer was very pleased with the outcome, noting the complete resolution of the spillage issue. 

Foundations seminars

We have hosted over 70 live and virtual classes, reaching more than 1,400 attendees, along with an additional 1,000 participants through webinars. Our air cannon training classes have also been successful, with 10 interactive sessions conducted for customer teams. 

Customer Safety: 2025 has been the year of safety awards from our customers

At a large copper mine, the Martin Engineering team received a Safety Excellence Award for maintaining zero safety violations. 

During a 28-day outage in Florida, Martin Engineering stood out as the only contractor without a single safety violation or complaint. The team received kudos for their performance, with special recognition for the passion and dedication to success demonstrated throughout the project. 

Our team in Mexico was honored with a second-place award for safety improvement, recognizing the successful implementation of an air cannon solution. 

sustainability

Martin USA continues its commitment to sustainability, recycling 3,000 pounds of material in the first nine months of the year! To support this effort, additional recycling containers were placed throughout the building, and recyclable  cups were introduced in the Café. 

In Australia we saved .39 tons going to the landfill. 

Energy Efficiency Initiative – U.S. Manufacturing Facility

We are upgrading the lighting in five bays of our U.S. manufacturing facility, replacing 318-watt fixtures with 200-watt energy-efficient alternatives. So far, 110 fixtures have been replaced, and we anticipate a one-third reduction in operating costs. This initiative will continue throughout the year, ultimately converting all interior and exterior lighting across our buildings to more energy-efficient solutions. 

Facility Improvements – China

Our team in China has implemented several building upgrades to enhance workplace comfort and efficiency. These improvements include the installation of a Negative Pressure Fan to improve air quality on the shop floor and a Windless Air Blower to help reduce workshop temperatures. Additionally, smart switches have been installed to control lighting and air conditioning, contributing to better energy management.

Sustainability Efforts – South Africa

In response to Extended Producer Responsibility legislation in South Africa, we have taken proactive steps to ensure our packaging is fully recyclable and clearly labeled for end users. Additionally, we continue to manage urethane waste responsibly and actively work to reduce airfreight costs wherever possible. 

Brazil - Environmental Impact Analysis – SBTi Alignment

We have initiated a key analysis as the first step toward aligning with the Science Based Targets initiative (SBTi), which supports the global climate goals outlined in the Paris Agreement. While this is an early phase, it represents a meaningful commitment to evaluating how we can reduce our environmental impact and adopt more sustainable practices over the long term. 

Community involvement

In the United States, we contribute approximately USD 1,450 per employee, supporting various programs and initiatives that benefit our workforce. 

• Greater Peoria Honor Flight  
• Children’s Home Association of Illinois  
• Wounded Warrior Project  
• Alzheimer’s Association  
• March of Dimes  
• Arthritis Foundation  
• Salvation Army USA  
• Food banks  
• Local Arts Councils 
• Junior Achievement  
• Fire and Ambulance Departments 
• Hog Capitol Wildlife Rescue and Rehab 
• Casa Hogar Orphanage  
• Ronald McDonald House Charities  
• Easter Seals 

welding invitational at black hawk college

first robotics program

Red Cross blood donations in South Africa, USA, and Brazil

Local Schools, Children's Homes, Food banks, Homeless Shelters, Mental Health homes

The community of Neponset received a new digital communication sign, which was donated by Ed & Pat Peterson 

Breast Cancer Awareness – 'Pink' Campaigns

In both the U.S. and Mexico, we conduct annual 'Pink' campaigns, selling pink products and raising funds to support breast cancer awareness organizations. Last year, our U.S. team raised nearly $19,000 USD for Susan G. Komen, while our Mexico team contributed over $5,000 USD to local breast cancer research initiative called Fundación Cima.  Our Brazil team also held events for the cause.

chicago marathon

St. Jude’s Hero’s Bank of America Chicago Marathon this mission supports the hospitals mission to cure childhood cancer, where no family is ever charged for treatment.  Martin supported a team of 8 made up of global employees and spouses in this well-known event.  The team had some great memories, and their quotes are thank you for this amazing experience; thank you for this excellent opportunity; thank you for the planning. 

Dual Education Program – Mexico

In Mexico, we participate in dual education programs in collaboration with various technical schools and universities—similar to internships in other countries. To date, 12 students have taken part in this initiative, gaining valuable hands-on experience in a professional setting. 

Environmental Stewardship – Mexico

Martin Engineering Mexico supports an ecological camp in Lázaro Cárdenas, Michoacán, dedicated to the protection of sea turtles. Through this initiative, employees and their families from the southern region are invited.

cafe

We offer subsidized or free meals to our employees, depending on location. In the USA, meals are provided at no cost through the Café, with an estimated value of USD $1,100 per employee per year. In Brazil, China, and India, lunch is provided at an average global cost of over USD $1,500 per employee per year. 

Ambassadors at Martin

For six years Martin Mexico has had a program where volunteers from each department serve as cultural ambassadors. They help promote company values, motivate their teams to engage in learning, and act as a bridge between the organization and the community.

Education & Development Initiatives 

• USA: Two employees are currently pursuing master’s degrees, and five individuals are participating in apprenticeship programs. We have 15 people participating in the Emerging Leader Program. 

• Mexico: Two employees have successfully graduated with master’s degrees, four are currently enrolled in Master’s programs, and two are studying engineering. 

• South Africa: A job rotation program is in place to develop multi-skilled employees. Additionally, we’ve partnered with Excel Grow to support skill development for use in the workplace and to share with others. 

Martin China’s 20th Anniversary Celebration

yellow event

purple and orange campaign

Purple and Orange Campaign in Brazil to raise awareness on various diseases. 

marathons

Jorge Enriquez from Australia ran a 50 KM race while Marcelo Silvestre had traveled to Chicago to run in the St. Jude Marathon

r u ok day

diversity

Globally, we have a diverse workforce with multiple nationalities, regions, and races. We are an equal opportunity employer, dedicated to attracting employees from all different backgrounds. Currently, 20% of our staff is female and quite a few are in leadership roles including executive roles. 

fran van der berg

In October this year, Fran van der Berg our General Manager at Martin South Africa was highlighted in an Mining Magazine article called “Martin Engineering women: 'Don't be afraid! You have something to offer”  Fran started at Martin South Africa as a marketing intern and quickly worked her way up to Marketing Manager working her way through the challenges. She became Regional Head of Sales and Marketing in 2020 before assuming the role of General Manager.   In her leadership journey Fran has learned to communicate effectively and listen to people, ask questions and be clear.   Click here for more.

diana escobar

Diana Escobar has been a valued member of the Martin Mexico team for 14 years, exemplifying continuous growth, dedication, and leadership. She began her journey as an accountant, where her precision and analytical mindset quickly distinguished her. Today, she serves as Controller, playing a vital role in ensuring financial accuracy, transparency, and strategic decision-making across the company. Armed with a master’s degree in finance, Diana is passionate about data analysis and uncovering opportunities for improvement that drive Martin’s success. Beyond her professional accomplishments, she is a proud mother of two and skillfully balances her roles as a wife, mother, and dedicated professional. Diana’s integrity, enthusiasm, and reliability make her an inspiring example of excellence within the Martin team. 

samantha li

Samantha joined Martin China in 2014 as a Supplier Quality Engineer (SQE). Since 2018, she has expanded her responsibilities to support Continuous Improvement (CI) and Business Process Systems (BPS) in Martin China. In her current role as QA/Production Coordination Supervisor, Samantha also supports production coordination on the shop floor, helping to enhance work productivity. 

Chantelle Gakis

Chantelle joined Scorpio Conveyor Products in 1997 in Internal Sales and Customer Care, navigating a manual work environment. She transitioned into Technical Sales, overcoming challenges like using physical maps and gaining respect through hands-on product knowledge. After Martin Engineering acquired Scorpio in 2003, the company expanded globally. Chantelle advanced through leadership roles—Middle Manager in 2008, Sales Manager in 2016, and Key Accounts Manager in 2021—now overseeing 55 people. She’s witnessed and contributed to the growing inclusion of women in mining, emphasizing strategic customer relationships and continuous improvement. 

Liliana Rodrigues

Liliana Rodrigues has been part of Martin Brazil since August 2019, building a strong career rooted in people-centered leadership. With a degree in International Relations and a solid background in contract and key account management, she brings both strategic insight and operational excellence to her role. Recently promoted to Customer Service Manager, Liliana plays a pivotal role in aligning company strategy with the sales organization, while nurturing the growth and development of her team. Widely recognized for her ability to “make things happen,” Liliana believes that putting people first is key to achieving lasting results. Her collaborative and human-centered approach has strengthened team engagement and performance, making her a true example of inclusive, results-driven leadership. 

board of directors

Our board is composed of two internal members, one family member, and three external directors who have extensive experience in business governance across various specialties. The board convenes biannually.  

audit committee

An independent audit firm reports to our three-member Audit Committee, which includes one board member who is an SEC-qualified financial expert.  

internal audit

A Director of Internal Audit has been appointed to oversee internal risks and establish forward-looking compliance guidelines.  

Executive Leadership

Our CEO, CFO, Directors, and Area Vice Presidents are committed to managing risks, evaluating budgets against sales, and driving growth that aligns with the needs of all stakeholders.

UN Global Compact Membership

Martin in the U.S. and Colombia is a proud member of the United Nations Global Compact, adhering to its ten principles covering human rights, labor, environment, and anti-corruption.

Comprehensive Policies

We maintain robust policies on Foreign Commerce, Export Compliance, Ethics, Diversity, Conflict of Interest, Privacy, Anti-Harassment, and Cyber Security. Employees are required to sign off on certain policies annually, and updates are clearly communicated.  

Export Compliance

A global process is in place to assess and manage export compliance risks.  

Alert Line

An external service is available to all employees for reporting illegal, unethical, or unsafe practices.  

Diversity & Inclusion

We actively promote diversity at all levels, in alignment with local regulations.  

ISO Certification

• U.S. operations are ISO 9001:2016 certified. 

• Brazilian operations are ISO 9001:2015 certified. 

New Product Introduction (NPI)

Contract Review

Supplier Evaluation