Rita’s unprecedented service is based on her dependability and motivation to complete tasks on time. Taking pride in the fact that she is a dedicated employee, Rita’s favorite part of her job is receiving positive feedback from customers on how they appreciate the level of service she provides. She finds joy in providing customers the kind of service she would expect if she were the customer. Supporting all customers, Rita does mainly handle domestic projects. One thing Rita wants customers to know is that her team can help during any stage of a project, from the very beginning through installation and start-up.

Josie provides exceptional service and support with a focus on international projects. Priding herself on developing and maintaining strong customer relationships, Josie enjoys and excels at serving customers to the best of her ability. A couple of things Josie likes people to know are that she will help you meet the deadlines of different phases in your project and that she is bilingual, speaking English and Spanish.

Alan’s passion is providing customer-focused service, continuing with exceptional service after initial contact, and building strong relationships out in the field in order to solve problems. Often putting himself in the customers’ shoes, Alan always treats customers how he would expect to be treated. With his emphasis on continuous service, Alan is amazed by the level of service our Mr. Blade program allows us to provide. It is a perfect example of how we stay with the customer and maintain constant contact, eliminating only seeing and hearing from customers when something has gone wrong.